Our Complaints Management Policy ensures swift and efficient resolution of concerns, promoting open communication and client feedback. Every complaint is treated with professionalism and confidentiality to achieve fair resolutions.

Our Conflicts of Interest Policy reinforces integrity and transparency by outlining procedures to identify, manage, and disclose conflicts of interest. This ensures fair treatment of all stakeholders while maintaining trust and credibility.

Dynamic leverage adjusts trading leverage based on market conditions and risk exposure, optimizing performance while managing risk effectively. This flexible approach helps traders adapt to market changes, maximizing control and stability.

The Introducing Broker (IB) Agreement defines the terms for client relationships and brokerage operations. It clarifies account setup, trading procedures, fees, and compliance guidelines, fostering a transparent and mutually beneficial partnership.

Our Order Execution Policy ensures efficient and fair-trade execution by considering key factors such as price, speed, and transparency. Clients are encouraged to review and understand this policy to ensure the best trading experience.

Our Payments Policy outlines accepted payment methods, billing cycles, and applicable fees. Understanding this policy ensures seamless transactions, reflecting our commitment to transparency and efficiency.

Our Privacy Policy details how we collect, use, and protect personal information. We prioritize data security and transparency, empowering clients to manage their privacy preferences effectively.

Our Risk Disclosure Policy provides a clear understanding of the risks associated with trading, including market volatility and liquidity risks. Informed trading decisions are essential for effective risk management.

The Website Terms & Conditions establish the legal framework for platform usage, outlining user rights, responsibilities, and service limitations. It covers aspects such as intellectual property and dispute resolution.

This document outlines the swap (overnight fee) policy of HIGHNESS INVESTMENT LLC. It explains how fees are calculated, the grace period for exemptions, and the instruments covered. The policy ensures transparency and may be updated without prior notice.

This manual outlines the anti-money laundering (AML) and counter-terrorism financing (CFT) framework adopted by HIGHNESS INVESTMENT LLC. It defines internal procedures, risk assessments, due diligence measures, and compliance obligations required under regulatory standards.

This document defines the legal agreement between HIGHNESS INVESTMENT LLC and its clients. It outlines the terms of service, trading conditions, client obligations, risk disclosures, and the company’s rights and responsibilities under applicable laws.